Selling
Switch onEvery business gets a shop link with its products, services, prices and photos. Customers pick what they want, check out, and the order lands on WhatsApp and in Smart Duuka at the same time. With the WhatsApp Cloud API connected, your catalogue also shows inside WhatsApp and carts sent there come in as orders.
Some modules depend on your plan. See pricing.
Taking orders in WhatsApp chats means typing out prices, losing messages and forgetting what was promised. Orders end up on paper, stock is wrong and the money never reaches the books.
Share one link or QR code on your status, flyers and bags. It shows what is in stock right now.
Checkout opens WhatsApp with the full order written out, sent to your business number.
Nothing touches stock or the books until you confirm. Then it becomes a real sale, paid or owing.
Products, prices, photos and stock go to your WhatsApp catalogue every hour, and carts sent there become orders.
Customers get confirmed, ready, on the way and delivered messages from your WhatsApp.
Set a delivery fee, a pickup address, a minimum order and the ways customers can pay.
The types of business that rely on WhatsApp shop most.
Built your way
Every Smart Duuka module can be customized for your business. We add the fields, documents, reports and steps you need.
Start your account, or book a free demo and we'll walk you through it with your own products and prices.